Privacy Policy
Welcome to QSaina Group Of Hotels. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make reservations, or stay at our hotels.
1. Information We Collect
We may collect the following types of personal data:
- Full name, email address, phone number
- Government-issued ID or passport details (as per legal requirement)
- Payment information (credit/debit card details)
- Booking and stay information (dates, preferences, room type)
- IP address, browser type, and device information (for website users)
2. How We Use Your Information
Your information is used to:
- Process reservations and payments
- Customize your stay and provide personalized service
- Send booking confirmations and updates
- Respond to your inquiries or service requests
- Comply with legal obligations
- Improve our website and services
3. Data Sharing
We do not sell or share your data with unauthorized third parties. However, we may share your information with:
- Payment gateway providers for secure transactions
- Law enforcement or government agencies if legally required
- Third-party service providers (e.g., housekeeping, IT) under strict confidentiality
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Understand user behavior and preferences
- Offer better website functionality
- Enable features like remembering login details or booking history
You may choose to disable cookies in your browser settings, although some features of our site may not function properly.
5. Data Security
We implement industry-standard security measures including encryption, firewalls, and secure servers to protect your data. However, no digital system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information online.
6. Your Rights
You may:
- Request access to the personal information we hold
- Ask for corrections or updates
- Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications at any time
To exercise any of these rights, please email us at: reservation@qsainagroup.in
7. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from children.
8. Policy Updates
We reserve the right to update this policy as needed. Changes will be posted on this page with the updated date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
